Privacy Policy & Terms and Conditions

Registration 

GMC: 7175280

Correspondence address

The Nuffield Health 

Stirling Road

Guildford

GU2 7RF

Code of Practice

Dr Valavanis is a data controller and is registered with the Information Commissioner’s Office. This document outlines how he is compliant with the General Data Protection Regulation (GDPR).

What data do we store?

• Personal details such as name, age, address, phone number, email address and GP surgery
• Health records provided to me by other facilities, other healthcare professionals or from you
• All clinic letters and records produced by me, including consent forms
• Email records of conversations with my secretary

What do we use the data for?

Dr Valavanis keeps accurate and up-to-date clinical documentation to provide ongoing clinical care to patients or to complete dependable medical reports.

Who do we share the data with?

Your data is viewed by Dr Valavanis's secretary, and this may be shared with your GP unless you explicitly deny. Your data may also be shared, but only with your consent to other medical practices including NHS trusts. Medicolegal reports may be shared with the DVLA or to a solicitor or a court with consent. Some of your personal details may be shared with hospital or clinic staff for your appointments, and your insurance company. 

How are the data stored?

Your data is stored in a personal computer encrypted drive to which only Dr Valavanis and his secretary have access. An encrypted physical backup is also stored separately. Emails are stored on the local email server and personal computer. Emails are not encrypted. Medical records are stored for 8-30 years as per the Records Management Code of Practice for Health and Social Care 2016.

Your rights

You have the right to access your records and this needs to be in writing. You have the right to object to the use of data above but this will affect my ability to provide you with medical care. You are entitled to have your data corrected or updated.

How we will contact you

We may contact you by email, phone or letter in relation to your clinical care. Your clinic letters will be password protected and emailed to yourself and your GP or else posted to your address.

DNA/Rescheduling your appointment

For rescheduled appointments within 24h or no shows there will be a fee of 50% of the appointment charge. For any rescheduled appointments do please try to give a minimum notice of 48hours and contact us directly via phone or email.